Lost Your FENSA Certificate? Here's How to Check It Online in Seconds

Lost the certificate.
Not the way forward.

Looking for your FENSA or CERTASS certificate?
Let’s help you find them!

Start with the property’s postcode and house number or name. We’ll point you towards the appropriate certificate services, so you can check the records and explore your replacement options.

Not sure which scheme you need?

That’s fine. We’ll show you both official routes, so you don’t have to guess.

Let’s start with your address

Just a couple of details to get you on your way.

Property postcode The postcode where the windows or doors were installed. House number or name Email address

While you’re here… Optional I’m considering window or door work in the next 12 months.

This won’t affect your certificate options.

* Required fields

KNOW WHAT TO LOOK FOR

What does a FENSA certificate look like?

FENSA documents have appeared in different designs over the years. The examples below show installer registration certificates, which confirm a company’s registration. These are different from the installation certificate for your property.

Three illustrative FENSA installer registration certificates, each marked Sample — Installer registration examples — not homeowner installation certificates. Click the image to enlarge.

Your property details

When checking your installation certificate, make sure the address matches your property, including the house number and postcode.

The installation details

Look for details of the completed work and its date. Compare these with your installation paperwork.

A certificate reference

Keep the certificate number handy when contacting FENSA or discussing the paperwork with your solicitor.

Still not sure? Use the address search above to look for an installation record, or contact FENSA to check your document. An installer’s registration certificate, invoice or guarantee is a separate document.

Ideal Glass is FENSA registered

A FENSA certificate isn’t just a nice-to-have, it’s a need-to-have. Because the certification means you’re working with a professional company that will meet two legal requirements and provide you with an important level of protection. Most people haven’t the time, knowledge or inclination to check these three things themselves. So, what are they?

A FENSA certificate is your assurance that the installer who fitted your windows or doors has complied with Building Regulations. It also means that your installation(s) will have been registered with the Local Council. These are legal requirements and proof of them is essential when selling your St Albans home.

In addition, FENSA certificates issued after 6 June, 2014 verify that the installer’s warranty is insured. Reassuring to know if anything goes wrong, and the business gets into trouble.

So remember: you’re not just asking for a FENSA certificate. You’re asking if that window or door installer you’re thinking about using is professional, will comply with Building Regs, register your installation, and offer an insured warranty.

That’s why we say the FENSA certificate is all the proof you need of a job done right.

VIEW OUR FENSA CERTIFICATE